Net Profit Improvements
Dealer Automated Systems will perform a comprehensive assessment of the service department’s financial performance and review key performance indicators with service management. We will then help service management identify areas of business strengths, weaknesses, financial opportunities and business threats and develop an action plan for net profit improvement.
We will then develop and implement business profit plan that will increase department net profit, employee performance, customer satisfaction and loyalty.
Net profit target of improvements are:
– Customer Pay Effective Labor Rates
– Customer Pay Parts and Labor Sales
– Employee Productivity and Efficiency
– Customer Retention percentages
– Service Absorption improvements
– Expense Analysis and Reduction
– Warranty Audit Protection